---
title: Usage and Billing in SyncWords Live
description: Learn more about how SyncWords Live tracks usage for billing purposes
---

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# Usage and Billing in SyncWords Live

## Learn more about how SyncWords Live tracks usage for billing purposes

SyncWords tracks usage based on a combination of **A)** the time you are actively connected to an Event or Service and **B)** the number of outputs generated by that Event or Service.

Each language's captions, subtitles, and audio translations are classified as separate outputs.

For example, a live video stream in English connected to SyncWords for one hour that generates English captions, French and Spanish subtitles, and French audio translations would count as a total of 4 hours used.

English captions (1 hour) + French subtitles (1 hour) + Spanish subtitles (1 hour) + French audio translations (1 hour) = **4 hours used**

You can run as many simultaneous Events or Services as are allocated to your account without any per Service or Event fees. 

### Monitor Your Usage

You can monitor your usage on the [Service Activity](https://help.syncwords.com/live/how-to-monitor-usage-activity-for-your-services?hsLang=en) and [Event Activity](https://help.syncwords.com/live/how-to-monitor-usage-activity-for-your-events?hsLang=en) screens. You can access those pages from the drop down menu that appears when clicking the avatar near the top right of the page.

### Active Service Runtime

Active service runtime measures the time Services are active. A Service is considered active when it is started (put in a running status) at any point during the contract. By default customers receive 3 times their usage amount in active service runtime at no additional cost. Any additional active service runtime within a given month or billing period that exceeds the default allowance will be billed at a rate of $0.10 per hour.

   
**Example:**

- If captions are created for 1 hour and the service runs for 3 hours, there is no additional charge.
- If captions are created for 1 hour but the service remains running for 103 hours, the excess 100 hours will be invoiced at $0.10 per hour, totaling $10.

- [Creating & Managing an Event](https://help.syncwords.com/live/creating-managing-an-event?hsLang=en#main-content)

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    - [Glossary & Dictionary](https://help.syncwords.com/live/creating-managing-an-event?hsLang=en#glossary-dictionary)
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    - [Events](https://help.syncwords.com/live/helpful-videos?hsLang=en#events)
    - [Accounts](https://help.syncwords.com/live/helpful-videos?hsLang=en#accounts)

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