--- title: Add New Payment Method description: If you did not enter billing information when you created your account, you will be prompted to do so once you add a project or request SyncWords’ transcription service. You can add new payment method --- [Skip to content](https://help.syncwords.com/vod/add-new-payment-method#main-content) [Contact Support](https://help.syncwords.com/vod/kb-tickets/new?hsLang=en) [Go to Customer Portal](https://tickets.syncwords.com/tickets-view?hsLang=en) [![Syncwords-logo-color-black.png.png\]](https://help.syncwords.com/hs-fs/hubfs/Syncwords-logo-color-black.png.png?height=40&name=Syncwords-logo-color-black.png.png)](https://help.syncwords.com/migration/vod?hsLang=en) - [SyncWords VOD Help](https://help.syncwords.com/vod) Open main navigation Close main navigation - [SyncWords VOD Help](https://help.syncwords.com/vod) - [Contact Support](https://help.syncwords.com/vod/kb-tickets/new) - [Go to Customer Portal](https://tickets.syncwords.com/tickets-view) - [Switch to Live Knowledge Base](https://help.syncwords.com/live) [Switch to Live Knowledge Base](https://help.syncwords.com/live?hsLang=en) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [SyncWords VOD Help](https://help.syncwords.com/vod?hsLang=en) 2. [Account](https://help.syncwords.com/vod/account?hsLang=en) 3. [Billing](https://help.syncwords.com/vod/account?hsLang=en#billing) # Add New Payment Method If you did not enter billing information when you created your account, you will be prompted to do so once you add a project or request SyncWords’ transcription service. You can add new payment methods at any time if you wish to use different billing information for certain projects or if your billing information changes. ### Input New Payment Information Go to the Billing page, and click the “Add Payment Method” button under the Saved Cards. ![](https://help.syncwords.com/hubfs/Knowledge%20Base%20Import/support.syncwords.comhcarticle_attachments10331182819725.png)   Once you have filled in all of the fields in the pop-up window, you can click the “Add Card” button to save your new payment information. ![](https://help.syncwords.com/hubfs/Knowledge%20Base%20Import/support.syncwords.comhcarticle_attachments10331219654285.png)     - [Screen Shot 2017-03-07 at 10.41.27 AM.jpg](https://help.syncwords.com/hc/en-us/article_attachments/115003268883?hsLang=en) 300 KB [Download](https://help.syncwords.com/hc/en-us/article_attachments/115003268883?hsLang=en) 300 KB - [The Basics](https://help.syncwords.com/vod/the-basics?hsLang=en#main-content) - [FAQ](https://help.syncwords.com/vod/the-basics?hsLang=en#faq) - [Resolving issues](https://help.syncwords.com/vod/the-basics?hsLang=en#resolving-issues) - [Getting Started](https://help.syncwords.com/vod/the-basics?hsLang=en#getting-started) - [Helpful Videos](https://help.syncwords.com/vod/the-basics?hsLang=en#helpful-videos) - [Captions](https://help.syncwords.com/vod/captions?hsLang=en#main-content) - [Edit Captions](https://help.syncwords.com/vod/captions?hsLang=en#edit-captions) - [Captions](https://help.syncwords.com/vod/captions?hsLang=en#captions) - [Transcripts](https://help.syncwords.com/vod/transcripts?hsLang=en#main-content) - [Transcription](https://help.syncwords.com/vod/transcripts?hsLang=en#transcription) - [Edit Transcript](https://help.syncwords.com/vod/transcripts?hsLang=en#edit-transcript) - [Account](https://help.syncwords.com/vod/account?hsLang=en#main-content) - [Enterprise Users](https://help.syncwords.com/vod/account?hsLang=en#enterprise-users) - [Settings](https://help.syncwords.com/vod/account?hsLang=en#settings) - [Integrations](https://help.syncwords.com/vod/account?hsLang=en#integrations) - [Billing](https://help.syncwords.com/vod/account?hsLang=en#billing) - [Tools, Tips & Videos](https://help.syncwords.com/vod/tools-tips-videos?hsLang=en#main-content) - [Helpful Videos](https://help.syncwords.com/vod/tools-tips-videos?hsLang=en#helpful-videos) - [Using SyncWords with Other Tools](https://help.syncwords.com/vod/tools-tips-videos?hsLang=en#using-syncwords-with-other-tools) [![](https://help.syncwords.com/hs-fs/hubfs/5e7383edff0f8e6e3c4967b0_sw-logo-black-1.png?width=169&height=36&name=5e7383edff0f8e6e3c4967b0_sw-logo-black-1.png)](https://help.syncwords.com/vod?hsLang=en) syncwords.com Help Center Copyright © 2025, SyncWords