---
title: Change User Permissions (For Enterprise Administrators)
description: As an Enterprise Administrator, you can control the permissions of the non-administrative Users for your account. You can decide whether users are able to download media/transcript files and captions.
---

[Skip to content](https://help.syncwords.com/vod/change-user-permissions-for-enterprise-administrators#main-content)

[Contact Support](https://help.syncwords.com/vod/kb-tickets/new?hsLang=en) [Go to Customer Portal](https://tickets.syncwords.com/tickets-view?hsLang=en)

[![Syncwords-logo-color-black.png.png\]](https://help.syncwords.com/hs-fs/hubfs/Syncwords-logo-color-black.png.png?height=40&name=Syncwords-logo-color-black.png.png)](https://help.syncwords.com/migration/vod?hsLang=en)

- [SyncWords VOD Help](https://help.syncwords.com/vod)

Open main navigation

Close main navigation

- [SyncWords VOD Help](https://help.syncwords.com/vod)
- [Contact Support](https://help.syncwords.com/vod/kb-tickets/new)
- [Go to Customer Portal](https://tickets.syncwords.com/tickets-view)
- [Switch to Live Knowledge Base](https://help.syncwords.com/live)

[Switch to Live Knowledge Base](https://help.syncwords.com/live?hsLang=en)

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [SyncWords VOD Help](https://help.syncwords.com/vod?hsLang=en)
2. [Account](https://help.syncwords.com/vod/account?hsLang=en)
3. [Enterprise Users](https://help.syncwords.com/vod/account?hsLang=en#enterprise-users)

# Change User Permissions (For Enterprise Administrators)

As an Enterprise Administrator, you can control the permissions of the non-administrative Users for your account. You can decide whether users are able to download media/transcript files and captions.

### Step 1 - Navigate to Authorized Users

On the Dashboard, click “My Account” on the top menu and select “Authorized Users” from the dropdown list.

![](https://help.syncwords.com/hubfs/Knowledge%20Base%20Import/support.syncwords.comhcarticle_attachments10330134667661.png)

### Step 2 - Select "Edit User"

Locate the user whose permissions you would like to change. In the “Actions” column, select the left button to edit the User account.

![](https://help.syncwords.com/hubfs/Knowledge%20Base%20Import/support.syncwords.comhcarticle_attachments10330314746893.png)

The center button in the “Actions” column will delete the User’s account, while the button on the right will allow you to reset the password.

### Step 3 - Edit Permissions

You can easily find and edit permissions in the Permissions & Access tab. Restrict or grant user access to the following: API information, billing, account management of other users, as well as the ability to download project files, captions and creation/archival/deletion of projects. 

![](https://help.syncwords.com/hubfs/Knowledge%20Base%20Import/support.syncwords.comhcarticle_attachments10330317219597.png)![](https://help.syncwords.com/hubfs/Knowledge%20Base%20Import/support.syncwords.comhcarticle_attachments10330369826317.png)

 

Uncheck the appropriate box if you so choose, and click the “Save Changes” button to apply these settings to the User account.

 

- [The Basics](https://help.syncwords.com/vod/the-basics?hsLang=en#main-content)

    - [FAQ](https://help.syncwords.com/vod/the-basics?hsLang=en#faq)
    - [Resolving issues](https://help.syncwords.com/vod/the-basics?hsLang=en#resolving-issues)
    - [Getting Started](https://help.syncwords.com/vod/the-basics?hsLang=en#getting-started)
    - [Helpful Videos](https://help.syncwords.com/vod/the-basics?hsLang=en#helpful-videos)
- [Captions](https://help.syncwords.com/vod/captions?hsLang=en#main-content)

    - [Edit Captions](https://help.syncwords.com/vod/captions?hsLang=en#edit-captions)
    - [Captions](https://help.syncwords.com/vod/captions?hsLang=en#captions)
- [Transcripts](https://help.syncwords.com/vod/transcripts?hsLang=en#main-content)

    - [Transcription](https://help.syncwords.com/vod/transcripts?hsLang=en#transcription)
    - [Edit Transcript](https://help.syncwords.com/vod/transcripts?hsLang=en#edit-transcript)
- [Account](https://help.syncwords.com/vod/account?hsLang=en#main-content)

    - [Enterprise Users](https://help.syncwords.com/vod/account?hsLang=en#enterprise-users)
    - [Settings](https://help.syncwords.com/vod/account?hsLang=en#settings)
    - [Integrations](https://help.syncwords.com/vod/account?hsLang=en#integrations)
    - [Billing](https://help.syncwords.com/vod/account?hsLang=en#billing)
- [Tools, Tips & Videos](https://help.syncwords.com/vod/tools-tips-videos?hsLang=en#main-content)

    - [Helpful Videos](https://help.syncwords.com/vod/tools-tips-videos?hsLang=en#helpful-videos)
    - [Using SyncWords with Other Tools](https://help.syncwords.com/vod/tools-tips-videos?hsLang=en#using-syncwords-with-other-tools)

[![](https://help.syncwords.com/hs-fs/hubfs/5e7383edff0f8e6e3c4967b0_sw-logo-black-1.png?width=169&height=36&name=5e7383edff0f8e6e3c4967b0_sw-logo-black-1.png)](https://help.syncwords.com/vod?hsLang=en)

syncwords.com Help Center

Copyright © 2025, SyncWords