---
title: I can’t log in to my account
description: If you forgot your password please try resetting it.    If you are seeing an error when resetting your password please make sure you have activated your account.
---

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# I can’t log in to my account

If you forgot your password please try [resetting it](https://help.syncwords.com/vod/reset-password?hsLang=en). 

 

If you are seeing an error when resetting your password please make sure you have [activated your account](https://help.syncwords.com/vod/activate-my-account?hsLang=en).

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