SyncWords VOD Help
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The Basics
The Basics
FAQ
Resolving issues
Getting Started
Helpful Videos
Captions
Edit Captions
Captions
Transcripts
Transcription
Edit Transcript
Account
Enterprise Users
Settings
Integrations
Billing
Tools, Tips & Videos
Helpful Videos
Using SyncWords with Other Tools
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SyncWords VOD Help
The Basics
The Basics
FAQ
Resolving issues
Getting Started
Helpful Videos
Captions
Edit Captions
Captions
Transcripts
Transcription
Edit Transcript
Account
Enterprise Users
Settings
Integrations
Billing
Tools, Tips & Videos
Helpful Videos
Using SyncWords with Other Tools
The Basics
Get started with Syncwords VOD with FAQs, troubleshooting tips, project setup instructions, and some video tutorials.
FAQ
Media with two or more languages
What Languages can I Translate to?
Can I change transcript file after I submitted a project?
Editing Captions
Is there a file size restriction?
When Will My Project Be Ready For Editing?
SyncWords Terminology
Can I change media file after I submitted a project?
What Type of Media do you Accept?
What Languages Does SyncWords Support?
Can I cancel my order?
Frequently Asked Questions About Transcripts
Transcription Options
Live Captions
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Resolving issues
I can’t log in to my account
I ordered human transcription and my transcript isn’t ready yet
I got a 500 Error page
My file is stuck in a processing state
Getting Started
Getting Started
Create a Free Account
How to Download Caption File?
Create New Project - Ordering Wizard
Basic Account Overview
Create New Project - Legacy View
Activate my Account
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Helpful Videos
Caption Your Media Using Your Own Transcript
SyncWords How To Video
Caption Your Media When You Don't Have a Transcript